Legal
Delivery Policy
Everything Masters Professional Academy sells through cmamasters.com is delivered electronically or taught in person. Nothing is couriered. This page explains how and when you receive what you paid for.
Nothing is shipped
We do not ship physical goods and we do not charge any shipping or delivery fee. Our study material is delivered as a digital download, our masterclasses are conducted live online, and our classroom courses are taught in person at our Coimbatore campus.
Downloadable study material
- Delivery is immediate. As soon as your payment is confirmed you are taken to a download page, and the download link is also sent to the email address you entered at checkout.
- Files are PDFs. They open on any phone, tablet or computer with a normal PDF reader.
- If the download does not start, or the link does not reach you, message us on 97876 53702 or write to admin@cmamasters.com with your payment reference. We will send the file to you directly, normally within 24 hours and usually the same day.
- Please save the file when you receive it. Download links may expire after a period.
Live online masterclasses
- After payment, your number is added to the official class group and the joining details for the batch are sent to you on WhatsApp and email, normally within 24 hours of payment.
- Classes run on the dates and timings published on the masterclass page for that batch, Indian Standard Time.
- Recordings, where offered for that batch, are shared through the same channel.
Classroom and live online courses
- Once your admission is confirmed, we contact you on your registered mobile number with your batch, timings and start date, normally within 24 hours.
- Classroom teaching takes place at our campus at Masters Professional Academy, No. 1544, First Floor, P.R. Building, Avinashi Road, Peelamedu, Coimbatore – 641004, Tamil Nadu, India.
- Printed MPA study material for a classroom batch is handed over at the campus. It is not couriered.
Masters Professional Academy
No. 1544, First Floor, P.R. Building, Avinashi Road, Peelamedu, Coimbatore – 641004, Tamil Nadu, India
Email: admin@cmamasters.com
Phone / WhatsApp: +91 97876 53702
Hours: Open 7 days, 9.00 AM to 7.00 PM IST
If something does not reach you
Contact us with your payment reference and we will fix it. Delivery problems are almost always a wrong email address or a message that has gone to spam, and both are quick to sort out. If we cannot deliver what you paid for, you are refunded in full under our Fees, Refund and Cancellation Policy.
Service area
Digital study material and live online classes are available to students anywhere in India. Classroom coaching is available only at our Coimbatore campus.
Last updated: 11 September 2026. Masters Professional Academy, Coimbatore. If anything on this page is unclear, write to admin@cmamasters.com and we will explain it in plain language.